For more than twenty five years I worked on capability, operations and performance across Accenture, Dell, Sun Microsystems, IBM, CAE and HelpMeSee. Almost all of it sat downstream of a decision nobody was making properly. RoleLens is my attempt to fix the decision itself.
For most of my career I worked on what happens after people join an organisation. Capability, learning, performance, operations. The same question kept returning. What if the same rigour were applied earlier, at the point where the role is defined and the decision is actually made?
That question became RoleLens.
RoleLens works in the space between sourcing and onboarding, the part of hiring that nobody owns. It helps an organisation understand what a role genuinely demands in its own context, define the capabilities that matter, structure evaluation around evidence rather than impression, and carry that intelligence into the first ninety days. It is deliberately AI assisted rather than automated. The decision belongs to the hiring team. The system supplies the evidence.
Currently in build, with design partner conversations underway.
My career has run through technology, consulting, aviation, healthcare and enterprise learning, across Accenture, Dell, Sun Microsystems, IBM, CAE and HelpMeSee.
The roles changed. The underlying questions rarely did. What does good performance actually require? How do you build the capabilities that produce it? How do you tell activity apart from outcomes? And where can technology genuinely help people decide better?
Every organisation I worked with knew what it needed people to do. Very few could explain how they decided who could actually do it. The job description went out, the interviews happened, the offer was made, and somewhere in that stretch the real decision got made by feel and then dressed up afterwards as process.
RoleLens takes that thinking upstream, to the earliest and most consequential people decision an organisation makes.
Years of experience
Organizations
Business Growth in 2 Financial Years
Improvement in Training Outcomes
Improvement in Training Efficiency
Scale of Training Business Led
I am pleased to write this letter of recommendation for Satyajit Patnaik, who reported to me when I was the President and CEO of HelpMeSee from 2019 to 2023. During this period, Satyajit consistently demonstrated exemplary skills and an unwavering commitment to excellence in his roles across Learning & Development, Project Management, and Operations.
I worked with Satty for many years at CAE. He was always proactive, engaged and goal oriented. He was able to successfully manage a global team with employees in India and Montreal. On a personal level, he is enjoyable company and personable. Both his professional aptitudes and personality enabled him to gain respect from both his peers and his employees. I would strongly recommend him for any leadership role in the training industry.
Satty is one of the finest Project Managers that I have ever known. His planning skills are exceptional. He is great at handling challenging and complex projects with superb ease. He knows how to get the best from his team and is a balanced taskmaster. Almost all the clients that he has worked with, admire him for his disciplined approach and meticulous planning. He is truly an asset to our department and organization and an absolute pleasure to work with.
Satyajit is a detailed-oriented manager with an amazing ability to keep the remote teams on track and focused. He is extremely knowledgeable about the learning business and leads by successfully intergating and facilitating partners/vendors. His positive attitude towards every challenging situation/project is always a welcome presence and a pleasure to do business with. Wish you the very best, Satyajit!!!